Policies

EKC Graphic Designs Office Hours

Monday-Friday: 9am-5pm

Saturday-Sunday: OFF

Holidays: OFF

Design Policy

Turnaround time is 7-10 business days. A proof will be sent to your registered email address. 

If you are having problems uploading, please send your images to info@ekcgraphicdesigns.com along with your order number.

Printing Policy

Kindly be advised that we require a processing time of 1-3 business days for ready-to-print orders. Ready-to-print signifies that your artwork is set for printing. To avoid delays, make sure your artwork is sized correctly, we do not resize your artwork.

*Color Disclaimer*

Actual colors may vary. This is due to computer monitors displaying colors differently and everyone can see these colors differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor. We cannot guarantee that the color you see accurately portrays the true color of the product.

Shipping & Returns Policy

All orders are processed in the order which they are received and typically takes between 1-3 business days. Our processing time is 3-5 business days. Monday-Saturday. Once shipped, it takes an additional 3-5 business days for your item to be delivered once shipped with Priority Mail with USPS. 

NO RETURNS, CANCELLATIONS, REFUNDS OR EXCHANGES. We strive for perfection with every order. If there is a problem with your order, please contact us immediately. 

EKC Graphic Designs is not responsible for lost, late or stolen packages. Please, contact us about insuring or expediting your package if you need that option.